It was a normal day in the office. We were a team of three back then and would take it in turns to answer the phone.
A call came through. It was an enquiry. The enquirer wanted to know if they could use our office address to receive their post. The call was transferred to me.
It wasn’t an unusual request. I have been asked about this a few times over the years. My stance has always been this. Unless I have worked for a client for a long period of time and know them well, then my answer is always no.
I took the call anyway.
It started pleasantly at first. The caller explained that they were an estate agents and were thinking about opening an office in the small town where I was based at the time. Their current office was approximately 30 miles away from mine and they wanted somewhere for their post to be delivered whilst they found a new property.
Alarm bells started ringing in my head.
It didn’t make sense to me why they would want post delivered to my office if they had...